Privacy Policy

Privacy Policy for exerlyze.com

1. Controller

Exerlyze UG (haftungsbeschränkt), represented by the managing director Mr. Markus Kurbel Stresemannallee 63, 60596 Frankfurt am Main, Germany

Email: mail@exerlyze.com

2. Scope

This Privacy Policy applies to the website exerlyze.com.

For app-specific privacy policies, please see:

3. Website Hosting (Scaleway)

Our website is hosted with Scaleway in the EU (container-as-a-service).

When you access the website, technical log data may be processed (server logs), such as:

  • IP address
  • Date/time of access
  • Requested URL/page
  • Referrer URL
  • Browser/device information (user-agent)
  • Status codes / error messages

Purpose: Delivery of the website, stability, troubleshooting, IT security. Legal basis: Art. 6(1)(f) GDPR (legitimate interests in operating a secure and stable service). Recipients: Scaleway (hosting provider; processor). Retention (logs): 7 days. Retention (metrics): 31 days.

4. Contact by Email

If you contact us by email, we process the data you provide (e.g., email address, message content, attachments).

Purpose: Handling your request, customer support. Legal basis: Art. 6(1)(b) GDPR (pre-contractual/contractual communication) or Art. 6(1)(f) GDPR (legitimate interests in providing support). Retention: As long as necessary to handle the request, then 6 months, unless legal retention obligations apply.

5. Cookies / Tracking / Analytics

TikTok Pixel

We use the TikTok Pixel (provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland) on exerlyze.com. The Pixel is loaded only after you give explicit consent via our cookie banner.

When active, the Pixel:

  • Sets a cookie named _ttp (and may set related cookies such as tt_appInfo, tt_sessionId) in your browser.
  • Transmits your IP address, user-agent string, and the TikTok click identifier (ttclid) to TikTok, together with information about the page you visit.
  • Allows us to measure visits originating from our TikTok videos and to use TikTok's "Destination Link" feature for organic videos.

Purpose: Reach measurement and eligibility for TikTok's Destination Link feature. Legal basis: Art. 6(1)(a) GDPR (your consent). Recipients: TikTok Technology Limited (Ireland) and, depending on TikTok's infrastructure, TikTok Ltd. and ByteDance group companies, which may include transfers to countries outside the EEA. TikTok uses the EU Standard Contractual Clauses for such transfers. Retention: The _ttp cookie has a lifetime of up to 13 months. Event data is retained by TikTok according to their own retention policy.

Withdrawing consent: You can withdraw your consent at any time by clicking "Cookie Settings" in the footer and selecting "Reject". This will stop further data transmission. Already collected data is not affected by withdrawal but can be requested via TikTok's data subject request channels.

For more information, see TikTok's Privacy Policy.

6. Minors

Our services are intended for individuals aged 16 and older. We do not intend to process personal data of children under 16. If we become aware that such data has been processed, we will delete it as required by law.

7. Your Rights

Under the GDPR you have, in particular, the right to:

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction (Art. 18)
  • Data portability (Art. 20)
  • Object to processing based on legitimate interests (Art. 21)
  • Withdraw consent (Art. 7(3)), where applicable
  • Lodge a complaint with a supervisory authority (Art. 77)

To exercise your rights, contact us at mail@exerlyze.com.

8. Changes to this Privacy Policy

We update this Privacy Policy if technologies or processing activities change. The date of the last update is shown below.

Last updated: May 2026